Talk Talk – a network hack by any other name

talktalk-cyberattack-hack-bank-card-detailsTalkTalk is the latest in a long line of high profile businesses to undergo a ‘cyber attack’ as they call it.  A real pattern is emerging of how these matters are managed in the public domain and it is interesting to note there is no use of the dreaded “hacked” terminology in their reports and messages.

They are now in that incredibly tricky position of knowing intruders have been in – but not being quite sure what they have left with in their bag of electronic ‘swag’.  It is now that the executive team discover just how convoluted the investigations can be and the awful fact that there is the potential to never know exactly how they got in or what was taken.  At a time when everyone is seeking certainty, the challenge of a cyber crisis such as this is that conducting investigations as to where hackers have been on your network, particularly if it is integrated across key platforms, can be a very, very long process. It can be quick if fortune smiles on you but there are no guarantees. Continue reading